We keep an eye on your servers, while you keep an eye on your business.
We, NOC Engineers monitor the performance and capacity of computer systems using a variety of tools.
Analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.
Kevells provides custom-tailored NOC Services to help you monitor and respond the outages on a servers, network, applications and databases. Our 24×7 operation center, process network alerts in the following client-stipulated procedures on a committed and flexible service level agreement (SLA). Issues can either be escalated back to the client, or remediated/resolved by our 2nd line support staff.
We have set up a number of successful NOC monitoring partnership programs for our clients. Some of the highlights and differentiators of our outsourced NOC service are as follows:.